This specialist service offers age related tests, assessments
and reassessments as well as therapy, advice and support on all
aspects of hearing and inner ear function (including tinnitus,
balance and hearing aid fitting and repair).
How to access this service
As an adult
patient if you have not been to the service before, please get
referred by your GP. All existing patients can contact the
service directly.
For children, referrals can be from health professionals such as
GP’s, Nurses or Health Visitors. Referrals can also be accepted
from parents from the age of 3. |
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Locations where the service is provided
- Adults Hearing Services
Assessments – West Park Hospital, New Cross ENT Department,
Bridgnorth DGH OPD, and at the patients home
Hearing Aid fitting and review - West Park Hospital
Hearing aid repair - West Park Hospital and Alfred Squire on a
sessional basis per week only
- Children’s Hearing Services
Assessments - Gem Centre and New Cross ENT Department, and special
schools.
Hearing Aid fitting and review - Gem Centre
Hearing aid repair - Gem Centre
Contact details
- Adults Hearing Services
West Park Rehabilitation Hospital
Park Road West
Wolverhampton
WV1 4PW
Tel 01902 444055
Fax 01902 444056
Minicom 01902 444057
- Children’s Hearing Services
The Gem Centre
Neachells Lane
Wednesfield
Wolverhampton
WV11 3PG
Tel: 01902 444360
Fax: 01902 444335
Minicom: 01902 444320
When is the service available?
The service is available 9am to 5pm Monday to Friday.
Out of Hours / Emergency Availability
No out of hours service is provided.
15/07/2008
Reduction of Waiting times for Hearing
Services
Since the modernisation of Hearing Services in 2003, which
introduced digital hearing-aid technology, waiting lists to this
service in Wolverhampton increased phenomenally, resulting in an
average of 16 months waiting-time for a new hearing assessment and
30 months for a reassessment. These waiting times were
clearly unacceptable and so the service examined ways of reducing
the waiting times, without compromising quality.
In Wolverhampton, we now have a responsive service, where
currently, appointments for both new and existing patients is now
an average of 4 weeks, and the department is working within 18
weeks from when a patient is referred to the service to being
fitted with their hearing aid(s).
Paul Holiday, Professional Head of Audiology, said “This is an
excellent achievement. The efforts of staff should be commended in
the reduction of the original waiting times whilst maintaining the
high-quality service to both existing and new patients in
Wolverhampton.”