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Patients & Public

Volunteering

Volunteering at The Royal Wolverhampton Hospitals NHS Trust

including New Cross Hospital, West Park Hospital, and some community health services

Vision of RWT Volunteer Service:

To support and recruit a team of volunteerswho will work in partnership with each other, as well as staff, in helping the Trust improve patient outcomes and experiences

What do volunteers do?

Volunteers help us with providing that and are involved in many diverse roles, some of which are listed below. Ways in which volunteers currently help us are:

  • Driving our visitor’s scooter
  • Visitors Guides (Wayfinders)
  • Patient meal time help on our wards
  • Supporting patients in the acute hospital ward who have dementia
  • Volunteering for the Chaplaincy service
  • Carrying out patient surveys on hospital wards
  • Arts for Health scheme- patient activities on the wards
  • Breastfeeding Peer Support Scheme (click here to find out more)

Training is available to prepare volunteers for many of the roles. Most roles donsome spare time on your hands to help and an ability to communicate with others well.

Volenteering

Work Experience and Student Placements

We welcome applications from local students to volunteer, however make efforts to point out that volunteering is not work experience. It does not involve shadowing health staff or providing clinical observations.

We are unable to offer volunteer placements solely to meet requirements of a college course or Higher Education application criteria.

If you feel that you could benefit from a work experience placement (rather than a volunteering one) please see our other website section; www.royalwolverhamptonhospitals.nhs.uk/patients__public/work_experience

Frequently asked questions

Is there any age limit?
The minimum lower age limit for volunteering is 18 years. There is no upper age limit, providing the volunteer is in good health.

How long will the process take?
Upon joining, new volunteers will need to undertake a medical assessment, and criminal records check if they will be working with children or vulnerable adults. This could take a few weeks for checks to come through. Training may also be offered before regular volunteering can commence.

How long will I need to volunteer?
We ask for a minimum commitment of a few hours per week, for a minimum of 6 months. There is no maximum limit on length of placement.

How could I become a Trust volunteer?

If you are thinking about volunteering, we really value and appreciate your interest and kind offer of help.

We welcome new volunteers and aim to provide them with full support and training while they are being inducted and registered to the organisation. We work towards providing 4 intakes of new volunteers per year, so that a planned approach can be provided with matching the volunteers up to suitable opportunities, and arranging their induction and training.

Unfortunately our recruitment has now ended for 2012.

If you are interested in applying to volunteer in 2013, we will be holding 4 intakes in the year (February, May, August, and November) with up to 40 vacancies at each intake. (These events are for recruitment of Trust volunteers only and do not include recruitment to other schemes we manage such as Walking for Health, Breastfeeding Peer Support, Radio Wulfrun, Expert Patients, and Stroke/ Renal Buddy groups)

To register your interest in becoming a general Trust volunteer, please complete the application form and return. Applications will then be acknowledged within one month, and successful applications invited along to the next volunteer recruitment event. Please note that sometimes we unfortunately receive more applications than we can provide opportunities for, and in these situations shortlisting criteria may apply to applications.

Contact Details
Eleanor Morris
Volunteer Services Co-Ordinator
Patient Experience Team
The Royal Wolverhampton NHS Trust
Direct Dial: 01902 694111
Email: eleanormorris@nhs.net